Find Answers to Your Questions | FAQs

Our Hip Packs generally fit up to about a 45" waist, and can be adjusted down to as small as needed by rolling the strap ends. We have also been known to make packs with larger waistbelts on a case-by-case basis. If that's something you need, please reach out to us and we'll get you set up.
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It depends on a lot of factors, like your specific body shape, riding position, and how many layers you are wearing.
On the small side, we have tested it successfully down to 4'11"/100 lb persons.
On the large side, it has been reported to fit up to about a 45-46" chest. We also have extended sternum straps available upon request, for those on the fringe of the size spectrum.
If in doubt, please reach out and we can help get it figured out.
Check out our How To Videos

We ship most domestic orders via UPS Ground, which is generally 1-5 business days depending where in the US you are located. We ship out of Seattle, WA.

Foreign shipments are sent via USPS to minimize additional costs, which can take up to 14 days or occasionally longer to arrive.
Yes, we offer free shipping on domestic orders over $99.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders, and that there may be additional duties collected on your shipment. We ship via USPS to minimize these costs. Please contact us if you have more questions.

Yes, we strongly believe in repairing product instead of sending it to the landfill. Generally, most repairs of High Above products are covered under our warranty.
If you manage to damage your pack somehow outside the warranty, we will still do our best to get it fixed up for a reasonable charge.
We unfortunately do not have the ability to do repairs on non-High Above product at this time, but we are more than happy to reference you to someone who can.

Unused High Above product can be returned within 30 days.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

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